General FAQ

Frequently Asked Questions

Contacting Glorious Support
Let's face it. Nobody wants to have a problem. The good news is, our Glorious Support team is awesome and ready to help.  When contacting our Support...
Thu, 5 Dec, 2019 at 10:56 AM
What is Glorious PC Gaming Race customer support phone number?
We currently do not offer phone support here at Glorious PC Gaming Race. At this time we only have email support. If you have any questions about your o...
Fri, 27 Sep, 2019 at 4:05 PM
Was my order placed? I did not get an order confirmation.
Please check your SPAM email for any order notifications from us. Sometimes they get flagged under the "Promotions" or "Social" tab as w...
Thu, 5 Dec, 2019 at 10:58 AM
I just recently made a purchase. Where is my tracking link?
Please don't worry. As soon as your order ships, you will receive your tracking information via email. This could take several business days during per...
Tue, 26 Nov, 2019 at 10:53 AM
When will my order ship?
Your order should ship within 1-2 business days from the day you placed it. You will get a tracking link once that happens. Please note: Business days a...
Thu, 5 Dec, 2019 at 11:04 AM
My order is still unfulfilled. Should I be worried?
If your order is marked as unfulfilled, there's no need to worry. It simply means it hasn't been processed and shipped yet.  During the holida...
Thu, 5 Dec, 2019 at 11:03 AM
I placed an order using PayPal, without creating an account. Do I still get emails from you guys?
Don't worry. You will be getting emails from us to the email address associated with your PayPal account. We still encourage you to create an account o...
Wed, 18 Sep, 2019 at 8:06 PM
I was told my package would arrive within 1-5 Days, but it's still not here!
The 1-5 business day delivery estimate is from the day your order is shipped. This estimate DOES NOT include the time it takes for your package to get proce...
Tue, 26 Nov, 2019 at 11:01 AM
Can I cancel or modify my order?
CHANGED YOUR MIND ABOUT YOUR ORDER? NO PROBLEM. Please refer to our Order Modification and Cancellation Policy and you should be able to cancel or modif...
Tue, 26 Nov, 2019 at 11:09 AM
I decided to edit my order, but I see it was cancelled. What happened?
When editing an order, what you're actually doing is cancelling the one you want changed and placing a new order with the added / removed products. Don...
Wed, 18 Sep, 2019 at 4:08 PM